24/7 vet access at your fingertips
We’ve partnered with PawSquad to offer Pet Health Club Plus members round-the-clock access to veterinary care and advice – 7 days a week, 365 days a year.
How does it work?
24/7, 365 days a year
Round the clock access, with a typical wait time of under 60 seconds.
Ultimate convenience
Schedule virtual consultations at your convenience, from the comfort of your own home.
No time restrictions
Chat with our skilled and compassionate vets for as long as you need to.
Pet Health Club® Plus members enjoy ultimate peace of mind
We’ve partnered with PawSquad to offer members round-the-clock support from a friendly vet via text or video call, whichever you prefer. You can even schedule virtual consultations at your convenience.
When to use PawSquad?
Many pet-related queries can be resolved without you needing to visit your practice. Here are a few examples:
Non-urgent queries
Preventative care advice
Ongoing and chronic conditions
Please be aware that our vets are unable to prescribe medication via video consult.
If your pet's symptoms constitute an emergency, we always recommend contacting your vet practice immediately.
Find out more about the PawSquad service.