Berry House Vets, Hitchin
Berry House Vets, Hitchin in Hertfordshire is home to experienced specialist veterinary surgeons, providing advanced care for referred pets. Our state-of-the-art facility and dedicated team ensure expert treatment for complex veterinary medical and surgical cases.
Practice information
Opening hours
| Monday | 8:00am - 7:00pm |
| Tuesday | 8:00am - 7:00pm |
| Wednesday | 8:00am - 7:00pm |
| Thursday | 8:00am - 7:00pm |
| Friday | 8:00am - 7:00pm |
| Saturday | 8:30am - 3:00pm |
| Sunday | Closed |
What pet owners say
Unfortunately, I had to put my cat down recently and the team here were amazing. They were all incredibly empathetic towards me and my pet, had a good discussion about my cats health to ensure euthanasia was the right decision, repeatedly ensured me I was doing the best thing for her and made the process as peaceful, quick and painless for my cat as possible. They also provided me with clips of her fur and multiple paw prints, being gentle with her body the entire time. I never felt rushed to leave her or pay and once I did, the team on reception were just as wonderful as the vets. Asking if I'm okay, offering tissues and condolences. I could not have asked for better support through something so heartbreaking and I will be forever thankful to the whole team for providing a peaceful and caring environment for both of us. I highly recommend this veterinary clinic
23/05/2025
Laci Brooks-Maskell
My dog is old, and I was concerned about taking him . The vet was not pushy with regards to treatment as she understood financially I would struggle and that I knew my dog best. The consultation price was reasonable and I felt well treated. The place was clean and had friendly staff. I would thoroughly recommend this vet practice!!
22/07/2025
Charlotte Campbell
Always friendly staff, good waiting times, and quick to get appointments! Their VIP scheme is handy to save a few as well. Flynn drags me in there to say hello to the receptionists (who definitely do not give him treats and ruin his diet ðŸ¤)
21/02/2025
Emma Lawrence
As ever all the staff were friendly, efficient and understanding of t the foibles of our cat who has a great fear of vets which turns her into attack mode! They deal with her very well and we are most grateful.
05/08/2025
Dilys Twine
Our dog was with Berry House Vets for the last 5 years and I can't fault the quality of care we have received whilst with them. Tagus has passed away recently from heart disease and he was well looked after from the first moment until the last. I feel that everything was always explained to me in great detail, the vets were available and gave me space to ask questions. I was given enough autonomy to know what to watch for regarding his health and to tweak his medication as needed (within strict limits of course). Pricing and treatment options were clearly discussed. Berry House Vets also had a concern about continuity of care. It felt good to be seen mostly by the same two vets, Sarah and Charlotte, specially throughout his last year when he had to get more procedures done in order to get a diagnosis, and also when he started taking more medication. I also value the end of life care he received. It was minimum intervention and just doing the best we could for him to still have some quality of life in his last days. When his time came we got given the news in a compassionate and direct way that I really appreciated as heartbreaking as it was. Having said that there are always bits that are not as good: I think in all these years I only felt a warm welcome from reception once when coming in, but that's only a minor inconvenience in the grand scheme of things. I feel the prescription and medication prices are a bit high, but those are roughly the same across all vets. It was common to have some back and forth emails when issuing his prescriptions, even when I wrote in bold I wanted the chewable tablets, for example, it was almost certain they wouldn't prescribe the right ones on the first go. Once I made it clear I wanted to order the medicine from Berry House and they sent me a prescription to order online... It was a bit stressful at times to deal with the repeat prescriptions and time consuming for everyone I am sure... I wish their out of hours vet wasn't Vets Now as it has a terrible reputation, but thankfully we never needed to go. All and all I really recommend Berry House and I am quite happy with all the care our dog Tagus received over the years through some complicated diagnosis and illnesses.
14/05/2025
Joana Magalhães
Who we care for
We’re here to treat all sorts of animals, from the familiar to the unusual
Dogs, cats & small pets
From playful puppies to rabbits, hamsters and cats, we care for pets of all shapes and sizes, whether it’s for check-ups, vaccinations, or something more serious.
Accessibility
If you require further specific information to assist you with planning your visit, please contact the practice, they will be able to assist you.
On Site Parking
Disabled Access